Saisie des équipes de travail pour les agents depuis le backend, rotation facile, visualisation rapide des plannings
Assiduité au travail, surveillance de l'absentéisme des agents, retards, départs précoces, dépassements de pause, problèmes de durée d'inactivité
Captures d'écran aux moments clés des affaires (appels entrants), captures périodiques (2-10min)
Configurer la liste noire des clients/pages web, interdiction forcée par popup lorsque les agents utilisent des éléments de la liste noire
Surveiller l'activité souris/clavier des agents, analyser la saturation du travail
Saisie des équipes de travail pour les agents depuis le backend, rotation facile, visualisation rapide des plannings. Assiduité au travail, surveillance de l'absentéisme, retards, départs précoces, dépassements de pause, durée d'inactivité
Captures d'écran aux moments clés des affaires (appels entrants), captures périodiques (2-10min). Configurer la liste noire des clients/pages web, interdiction forcée par popup lorsque des éléments de la liste noire sont utilisés
45% d'amélioration de l'efficacité du travail d'équipe
30% de réduction des coûts de gestion
99% d'atteinte de la conformité
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