Ressources de numéros globaux, faibles exigences de qualification pour l'application, disponible rapidement
Boutons IVR multi-niveaux, statistiques d'utilisation IVR, IVR peut se connecter avec des systèmes/APIs tiers, requête de commande e-commerce transfrontalier, suivi logistique transfrontalier
Multiples stratégies d'allocation incluant aléatoire, sondage, moyenne, priorité, poids, temps d'attente maximum, réception prioritaire pour les clients VIP e-commerce
Messages vocaux pendant les heures non ouvrables ou les délais d'attente en file, rappel en un clic quand les agents se connectent
Couvre 120+ pays et régions
Garantie de disponibilité de service à 99,9%
Temps de réponse moyen inférieur à 3 secondes
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