Recursos de números globales, bajos requisitos de calificación para la aplicación, disponible rápidamente
Botones IVR multinivel, estadísticas de uso de IVR, IVR puede conectarse con sistemas/APIs de terceros, consulta de pedidos de comercio electrónico transfronterizo, seguimiento de logística transfronteriza
Múltiples estrategias de asignación incluyendo aleatorio, sondeo, promedio, prioridad, peso, tiempo máximo de espera, recepción prioritaria para clientes VIP de comercio electrónico
Mensajes de voz durante horas no laborables o tiempos de espera en cola, devolución de llamada con un clic cuando los agentes se conectan
Cubre 120+ países y regiones
Garantía de disponibilidad del servicio del 99.9%
Tiempo de respuesta promedio menor a 3 segundos
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